Not a course. A method.

From AI literacy to AI in the work.

The VERIFY method makes AI part of the work, one team and one workflow at a time. You start with a scan that shows where you stand. Then comes an engagement that keeps standing after we leave.

Built on The VERIFY Playbook, a workbook with exercises, worksheets and the evidence behind every move.

A course gives people knowledge. The work only changes when the organisation moves with it.

By now most people have had some AI training. Yet hardly any organisation sees it in its results. The time people save disappears into more email and more meetings, because nobody decides where that time should go.

73% / 25%

of AI high performers have fundamentally redesigned their workflows, against a quarter of everyone else.

McKinsey Global Survey, 2026
66%

of regular users who save time get no direction on what to do with it.

BCG, AI at Work, 2026
52%

of workers say AI made their workload bigger, not smaller.

Korn Ferry, Workforce Survey, 2026
The median AI user in the euro area saves about three hours a week. It only counts as productivity if those hours turn into output.
Based on the European Central Bank blog, 26 August 2026
The method

Six moves and the layer underneath.

Every move produces something you can show: a scan, a page, a pilot, a date in a calendar.

Read every move in the playbook

Verify the value

One workflow, one step, where AI multiplies a person.

Produces: a value scan

Establish the standard

Three tiers on one page, and a level for every step an AI agent takes.

Produces: a tiered standard

Redesign the work

Fewer steps, one redrawn role, and the work people value stays.

Produces: a pilot

Invest in coaching

Coaches with hours in the calendar, and the check written down.

Produces: a coaching layer

Front it from leadership

Visible AI use at the top and in the middle of the organisation.

Produces: a date in a calendar

Yield lasting capability

Six months, three measures and one check on judgement.

Produces: a sequenced plan

The layer between the sessions

Six touchpoints in six weeks, with the manager in the loop. This is where what started in the room sticks, or fades.

How we work

Measure first, start small, then widen.

Each phase has its own result and a fixed price. You can stop after any phase. Ownership sits with you from day one.

  1. 01 · Scan
    Where do we stand?

    A baseline on the six moves, and one workflow walked through step by step.

  2. 02 · Sprint
    Four weeks, one team

    One workflow redesigned, with a baseline at the start and a decision at the end.

  3. 03 · Engagement
    90 days of VERIFY

    The first full round through all six moves, with coaches and leadership involved.

  4. 04 · Embed
    Six months of rhythm

    Three measures, a check on judgement and the layer between sessions, until it runs by itself.

Who it is for

For organisations that work for and with residents, clients and patients.

In public services

The council paper that passes five pairs of eyes. The information request that takes weeks. The application a resident calls about three times. That is where you start.

In health and social care

The report that takes hours after every conversation. The account to the funder. The letter that has to be plain and still correct. AI helps, once the check is in place.

In advocacy and non-profits

A small team, many volunteers, and people with lived experience at the table. You do not automate that conversation. You can automate the work around it.

The capability scan

A serious baseline, not a quiz.

The scan scores each move from 0 to 100, with four questions per move. In a guided scan we also walk one workflow with the people who run it. You get the step with the most leverage and advice for the first sprint.

How the scan works
Sample resultFictional · 38 of 100
V55
E30
R10
I35
F60
Y38
Start here. The report after each client conversation, intake team: highest leverage, four of six case workers already use AI, no agreement yet on how output gets checked.
The playbook

The whole method, on paper.

The six moves, exercises you can run yourself, worksheets and the evidence behind every move. Including the research that disagrees. In English, Dutch and Spanish.

  • Eight chapters, each with an exercise, a worksheet and a summary
  • A 90-day plan and a completed example
  • Six objections you will hear, and what to say back
Get it by email

The PDF lands in your inbox straight away.

We use your details to send the playbook and, now and then, a personal follow-up from Marco. No list you did not ask for.

Rather talk first?

Book a short call with Marco. You get the playbook too, and an honest answer on whether a scan makes sense right now.

Book a short call

Prefer it in print? The printed playbook is €45 plus shipping. Order the printed book

Portrait of Marco van Hout
About Marco van Hout

Designer, builder, guide.

Marco is a transformation designer, facilitator and learning designer. He co-founded the Digital Society School at Amsterdam University of Applied Sciences and the Global Goals Jam with UNDP, and founded Metodic.io.

His clients included, among others, the City of Amsterdam, TDRA in Dubai, UNDP, BBVA, ABN AMRO, Philips, Unilever, The Social Hub and IE University / Business School. He runs the scan and the engagement himself.

Start with the scan. Then you know where you stand.